Overview
BRANDROOM LLC (“Brandroom”, “we”, “our”) is committed to protecting the privacy of all users who interact with our website www.brandroomdubai.com (“the Website”) and any related digital services or communication channels (“Other Channels”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website, shop with us, or communicate with Brandroom through email, phone, or in-store.
By accessing the Website or communicating with Brandroom through the Other Channels, you agree to the terms of this Privacy Policy.
Legal entity: BRANDROOM LLC
Location: Dubai, Dubai Mall, Parking P5 (Fashion Parking)
Email: info@brandroomdubai.com
Website: www.brandroomdubai.com
1. Your Consent to Collection and Use of Information
BRANDROOM LLC may collect personal information such as name, email, phone number, address, demographic data, transactional data, browser information, IP address, and other information voluntarily provided or collected automatically via cookies or analytics tools (“Personal Information”).
We store Personal Information on secure servers and treat all data as confidential.
BY ACCESSING THE WEBSITE OR COMMUNICATING WITH BRANDROOM, YOU PROVIDE YOUR EXPRESS CONSENT TO THE COLLECTION, PROCESSING, TRANSFER, STORAGE, AND USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
If you have questions, please contact info@brandroomdubai.com.
2. Sharing of Personal Information
We do not sell your Personal Information. We may share selected data with trusted third parties for the operational purposes listed below:
- Companies providing payment processing, delivery, warehousing, or logistics
• Technology partners supporting the Website
• Concession or brand partners delivering products directly to customers
• Professional advisors in case of business restructuring or sale
• Government authorities when required by law
• Analytics service providers for traffic, sales, and performance insights
We retain Personal Information only for as long as necessary for legal compliance and business operations.
Depending on your location, information may be transferred outside the UAE with adequate data protection safeguards.
You may request:
• access to your Personal Information
• correction of inaccurate data
• deletion of your data
• restriction of processing
• objection to processing
Identity verification may be required.
3. Social Media Login Data
If you log in via Google or Facebook, we may collect:
- First and Last Name – displayed in your profile
- Profile Picture – used only for display, not stored
- Email Address – used for communication, promotions (optional), and account assistance
- Social Media ID – used solely to authenticate your login
To delete login data, email info@brandroomdubai.com.
4. Cookies
The Website uses cookies to enhance user experience. Cookies may include:
Session cookies – enabling navigation and login continuity.
Persistent cookies – remembering preferences, past visits, and personalization.
Cookies do not identify you directly.
You may disable cookies via your browser settings, but this may limit Website functionality.
More information: www.aboutcookies.org
5. Data Security
We use secure servers and industry-standard safeguards to protect Personal Information against loss, unauthorized access, disclosure, or modification.
However, data transmitted online cannot be guaranteed to be fully secure, and by using the Website you acknowledge these risks.
6. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Website constitutes acceptance of updated terms.
7. Third-Party Websites
Our Website may include links to third-party sites. Brandroom is not responsible for their content or privacy practices. Please review their policies individually.
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.
TERMS & CONDITIONS — User-Generated Content
By sharing photos or videos with Brandroom (via website, social channels, email, or other methods), you grant BRANDROOM LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, and publish that content for marketing purposes, including Website, advertising, social media, in-store materials, and digital campaigns.
You confirm that:
(i) you own full rights to the submitted content,
(ii) all persons shown have given their permission,
(iii) the use of your content does not violate any third-party rights.
You waive any right to compensation for the use of your content.
To request removal of photos or videos, contact info@brandroomdubai.com.
PRIVACY NOTICE — User-Generated Content
Controller: BRANDROOM LLC, Dubai, UAE.
Purpose: Display user-submitted photos/videos on Brandroom platforms.
Data processed:
• Instagram or social media account name
• Photo or video you submit
Sharing: Only with technical partners enabling publication of the content.
Legal basis: Consent and fulfillment of Brandroom’s content-sharing service.
Retention: Up to 24 months or until your consent is withdrawn.
Storage: Data is stored in the UAE and may be transferred abroad under legal safeguards.
Your Rights
You may request:
• access to your data
• data portability
• rectification
• deletion (with exceptions for ongoing orders, legal obligations, or fraud prevention)
• objection to processing
• restriction of processing
To exercise these rights, email info@brandroomdubai.com.
If you believe your data is being handled incorrectly, you may also submit a complaint to the relevant supervisory authority.
Updates
This Privacy Notice may be updated periodically. The latest version is always available at www.brandroomdubai.com.